Privacy Policy

Data We Collect

When you register and use Opinion Rocket, we collect the following categories of personal data:

• Account data — name, email address, username, password (stored as a secure hash)
• Profile data — address, city, ZIP/postal code, country
• Activity data — offers completed, surveys taken, earnings history, login history
• Technical data — IP address, browser type, device type, operating system
• Payment data — payment method details required for processing withdrawals
• Communications — support tickets and messages you send to us

How We Use Your Data

We use the data we collect to:

• Create and manage your account
• Process earnings credits and withdrawal payments
• Match you with relevant surveys and offers based on your profile
• Detect, prevent and investigate fraud and abuse
• Send transactional emails (account confirmations, payment notices, support replies)
• Send marketing communications if you have opted in
• Comply with legal obligations
• Improve our platform, features and user experience

Third Parties

We share limited personal data with the following trusted categories of service providers:

• Survey & offer providers — to route you to relevant earning opportunities (may receive age, gender, country)
• Payment processors — PayPal, UPI providers, banking partners for withdrawal processing
• Security & infrastructure — Cloudflare for DDoS protection, bot detection and CDN services
• Email delivery — transactional email service for account and support communications
• Fraud detection — IP geolocation and device fingerprinting providers

All third-party processors are contractually required to handle your data securely and only for the specified purpose.

Cookies & Tracking

We use the following types of cookies:

• Essential cookies — required for login session management and platform functionality
• Security cookies — CSRF tokens and fraud detection signals
• Preference cookies — remembering your settings and display preferences

We do not use advertising cookies or third-party tracking pixels. You can manage or delete cookies through your browser settings, though this may affect platform functionality.

Data Security

We implement industry-standard security measures to protect your personal data:

• All data transmitted over HTTPS/TLS encryption
• Passwords stored using bcrypt hashing — never in plain text
• Server-level firewall and DDoS protection via Cloudflare
• Session tokens with secure, HTTP-only, SameSite cookies
• Regular security audits and vulnerability assessments
• Access to personal data restricted to authorised staff only

Despite these measures, no internet transmission is 100% secure. We encourage you to use a strong, unique password and enable two-factor authentication when available.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct inaccurate or incomplete data
• Deletion — request deletion of your account and associated personal data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing for marketing or profiling purposes
• Restriction — request that we restrict processing in certain circumstances

Data Retention

We retain your personal data for as long as your account remains active or as needed to provide services. Specifically:

• Account data is retained for the lifetime of your account plus 2 years after closure
• Transaction and earnings records are retained for 7 years for financial compliance
• Support communications are retained for 3 years
• Security logs are retained for 12 months

When your data is no longer required, it is securely deleted or anonymised.

Children's Privacy

Opinion Rocket is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has registered, we will immediately terminate the account and delete all associated data.

If you believe a minor has created an account, please contact us immediately via our support page.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory or operational reasons. We will notify you of material changes via email or an in-platform notification at least 14 days before they take effect.

We encourage you to review this policy periodically. Continued use of the platform after changes take effect constitutes acceptance.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us through our support page.

We are committed to resolving privacy concerns promptly and will respond to all enquiries within 30 days.